Privacy policy

Privacy Policy

Your privacy and data protection matter

Last Updated: April 10, 2026

Welcome to Esboor. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from esboor.com. Esboor is owned and operated by GB STRINGS LIMITED, a UK-registered company.

By using our services, you acknowledge that you have read and understood the collection and use of your information as described in this policy.

1. Personal Information We Collect

  • Contact Details: Name, shipping address, billing address, phone number, and email.
  • Financial Information: Payment card details and transaction history processed securely through Shopify Payments.
  • Device Information: IP address, browser type, and network connection details.
  • Usage Data: Site activity, viewed products, and cart interactions.

2. How We Use Your Personal Information

  • Fulfill Orders: Process payments, arrange shipping, and provide confirmations.
  • Customer Support: Respond to inquiries and manage returns.
  • Marketing: Send promotions and personalized offers only if you opt in.
  • Security: Detect and prevent fraud, illegal activity, or abuse.

3. How We Disclose Personal Information

  • Shopify: Our store is hosted on Shopify, which processes information necessary to operate the platform.
  • Service Providers: Data may be shared with shipping, payment, and IT partners.
  • Legal Reasons: Information may be disclosed when required by law or legal process.

4. Security and Retention

We implement industry-standard security measures to protect your data. However, no online system can guarantee absolute security. Personal information is retained only as long as necessary to provide services or comply with legal obligations.

5. Your Rights and Choices (UK & GDPR)

  • Access: Request access to the information we hold.
  • Delete: Request deletion of personal information.
  • Correct: Request correction of inaccurate data.
  • Opt-Out: Unsubscribe from marketing emails anytime.

Contact Information

Email: support@esboor.com

Company: GB STRINGS LIMITED

Company Number: 16940196

Registered Office: 2-4 Petworth Road, Haslemere, England, GU27 2HR